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Why is Uber charging disabled people more?

A federal lawsuit asks the question

Source:  Jodi Hausen, April 1, 2022


The lawsuit, filed in U.S. District Court in Northern California on Nov. 10, states that Uber launched a new wait-time fee policy “in limited locations” in April of 2016.


Uber charges all passengers for every minute beyond two minutes that that person is not in the vehicle and ready to travel. Timing is calculated from the time a driver arrives at a designated pick-up location based on GPS readings and drivers have no discretion to waive the fee regardless of a person’s reason for taking more than two minutes to get into the car — reasons like needing to transfer from, break down and stow a wheelchair, for example.


As if there aren’t enough barriers for people using mobility devices or who have low vision to find appropriate transportation, those who can afford to use Uber’s ride-share service are being discriminated against.



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