How the travel industry still ignores people with disabilities

People with disabilities are still subjected to systematic discrimination when it comes to travel.

Source: The Conversation / / July 29,2021


Even before COVID-19, one survey found that 52% of adults with a disability in the UK had not taken a holiday anywhere in the previous 12 months.


The reasons are well known. Disabled people are often deprived of key three things: good information, appropriate facilities and positive attitudes from other people.


To this end, many countries, including the UK, have introduced specific legislation to address these inequalities. The United Nations’ Declaration on the Rights of People with Disabilities asserts the rights of disabled people to participate in cultural life, leisure, recreation and sports.


You might expect this kind of political action means disabled people have equal access to travel. But when I interviewed disabled travelers and people who work in ecotourism – in the UK, US, Australia, Canada and Sweden – it became apparent that many holiday providers fail to value their disabled customers.


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