Source: Jake Nelson | September 12, 2023
The Disability Royal Commission has heard the experiences of people living with disability engaging with aviation services,” the paper noted.
These include being seen as an afterthought amid flight cancellations, being denied travel with assistance animals, a lack of accessible flight options in regional and remote areas, limited aircraft capacity to accommodate wheelchairs, extended and unreasonable check-in times, insufficient information from airlines on accessibility arrangements and a lack of communication and complaint mechanisms.
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